Refund Policy

Please note that because Serenity World retreats are limited to a small number of attendees, to allow for a more personable, intimate experience, our cancellation policy is in place to help guests and us alike work together sharing expenses that may arise from unexpected cancellations. Our cancellation and refund policies are outlined below:

  • We will fully refund any retreat-related payments if requested more than 29 days prior to the start of the retreat.

  • If you inform us that you are unable to attend 11 to 29 days prior to the retreat start date and time, we offer a refund subject to a cancellation fee of 20% of the original payment or the option to transfer your funds to a future retreat date for no additional fee.

  • No refunds will be given 10 days or less from the retreat start date and time. This is to assure that our time and energy is properly valued and your wellness journey is revered. Exceptions cannot be made for any reason, including weather, injury/illness, or personal emergencies. No refunds or credits for failure to attend or failure to complete the retreat, or for arriving late or leaving early.

  • We reserve the right to cancel retreats with inadequate participant interest, in which case all money paid to Serenity World LLC will either be refunded or (upon request) transferred to a future retreat date. Notification of cancellation for this reason will occur at least 3 weeks prior to retreat start date.

  • Serenity World LLC cannot be held responsible for any personal expenses, such as airline tickets due to changes in itineraries or retreat cancellations.
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187 Wind Chime Court, Suite #202,
Raleigh, NC 27615
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